Terms and Conditions of Sale and Use

1. Overview

Welcome to www.owncleanbrush.com.
By using our website and placing an order, you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with these terms, please do not use our website.

2. Company Information

  • Owner: Medenou Merlo

  • Address: 23 Rue Duquesne, 29200 Brest, France

  • Email: support@owncleanbrush.com

  • Phone: +33 7 57 75 10 09

3. Products

We offer high-quality products described with the greatest accuracy. However, slight variations may occur without affecting the main characteristics of the product.

4. Pricing and Payment

All prices are displayed in the currency selected by the user, including applicable taxes.
We reserve the right to modify prices at any time without prior notice.
Payment must be made in full at the time of the order.

5. Order Confirmation

Once your order is placed, you will receive a confirmation email.
We reserve the right to cancel an order in case of a stock issue or technical error.

6. Shipping and Delivery

  • Processing Time: 24–48 business hours.

  • Delivery Time: Estimated between 2 to 5 business days depending on destination and carrier.

  • Tracking: A shipping confirmation email with tracking information will be sent once your order ships.

Please note: We are not responsible for delays caused by customs clearance or other shipping issues beyond our control.

7. Return and Refund Policy

If you are not completely satisfied with your purchase, you may return your item within 30 days of receiving it for a full refund.

Conditions:

  • Items must be returned in original condition and packaging.

  • Shipping costs for returns are the customer’s responsibility unless the product is defective.

To initiate a return, please contact us at support@owncleanbrush.com.

Refunds are processed within 7 business days after receiving and inspecting the returned item.

8. Intellectual Property

All content on www.owncleanbrush.com, including logos, graphics, images, and texts, are the property of Medenou Merlo and are protected by international copyright laws.

9. Limitation of Liability

We are not liable for any damages arising from misuse or unintended use of our products.

10. User Responsibilities

By using this website, you agree:

  • To provide accurate and up-to-date information when ordering.

  • Not to use the website for illegal purposes.

11. Force Majeure

We shall not be held responsible for failure to perform any obligation due to causes beyond our reasonable control (e.g., natural disasters, shipping delays, pandemics, etc.).

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will become effective upon posting on this website.

13. Governing Law

These Terms and Conditions are governed by general principles of international commerce.
In the event of a dispute, we will seek an amicable resolution before taking any legal action.